66wi Privacy Policy

1. Introduction

66wi ("we", "us", "our") is committed to protecting the privacy and personal data of all users of the 66wi online gaming platform ("the Platform"). This Privacy Policy ("Policy") describes how 66wi collects, uses, stores, discloses, and protects personal information obtained from players and visitors to the Platform.

This Policy is prepared in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as applicable PAGCOR guidelines governing the handling of player data by licensed online gaming operators in the Philippines.

By registering an account on the 66wi Platform, accessing the Platform as a visitor, or otherwise providing your personal information to 66wi, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.

2. Personal Data We Collect

66wi collects personal data that is necessary for the operation of the Platform, compliance with legal obligations, and the provision of a safe and personalised gaming experience. The categories of personal data we collect include:

2.1 Registration Data

• Full legal name
• Date of birth (for age verification — must be 21 or older)
• Residential address (including city, province, and postal code)
• Mobile phone number
• Email address
• Username and encrypted password

2.2 Identity Verification (KYC) Data

• Government-issued identification documents (e.g., Philippine passport, driver's licence, SSS/UMID card, PhilSys ID)
• Proof of address documents (e.g., utility bills, bank statements)
• Selfie or facial image for identity confirmation
• Payment method ownership documentation

2.3 Financial Data

• GCash or PayMaya mobile wallet number
• Bank account details (BPI, BDO, Metrobank) where applicable
• Transaction history, including deposits, withdrawals, and wager records

2.4 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration, pages visited, and features used
• Game play history and betting patterns
• Cookie and tracking data (see Section 8)

2.5 Communications Data

• Records of live chat conversations with 66wi support agents
• Email correspondence with 66wi
• Feedback, complaints, and survey responses

3. How We Use Your Personal Data

66wi uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your 66wi player account, including processing your registration, verifying your identity, and enabling you to log in securely.
• Age Verification: To verify that you are at least 21 years of age, as required by PAGCOR guidelines and Philippine law. 66wi has a strict zero-tolerance policy for underage gambling.
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• Regulatory Compliance: To comply with our obligations under Philippine law, including anti-money laundering (AML) regulations, PAGCOR licensing requirements, and the Data Privacy Act of 2012.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal or prohibited conduct on the Platform.
• Responsible Gaming: To monitor gaming behaviour and identify players who may be at risk of problem gambling, and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Customer Support: To respond to your enquiries, complaints, and support requests via live chat and email.
• Platform Improvement: To analyse usage patterns, conduct research, and improve the features, performance, and user experience of the 66wi Platform.
• Marketing Communications: To send you promotional offers, bonuses, and news about 66wi, where you have consented to receive such communications. You may opt out at any time.

4. Legal Basis for Processing

66wi processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and 66wi (i.e., the Terms and Conditions), including account management, payment processing, and game provision.
• Legal Obligation: Processing is necessary for 66wi to comply with its legal obligations, including AML regulations, PAGCOR licensing requirements, and tax reporting obligations.
• Legitimate Interests: Processing is necessary for 66wi's legitimate interests, including fraud prevention, platform security, and responsible gaming monitoring, provided these interests are not overridden by your rights and interests.
• Consent: For marketing communications and non-essential cookies, processing is based on your explicit consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5. Data Sharing & Disclosure

66wi does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and age verification service providers who assist 66wi in verifying player identities and ages.
• Game Software Providers: Licensed game developers and providers whose games are available on the 66wi Platform, to the extent necessary for game operation and fairness auditing.
• Regulatory Authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other Philippine government authorities, where required by law or regulatory obligation.
• IT & Security Service Providers: Cloud hosting, cybersecurity, and technical infrastructure providers who support the operation of the 66wi Platform under strict data processing agreements.
• Legal & Professional Advisers: Lawyers, auditors, and other professional advisers where necessary for legal compliance, dispute resolution, or corporate governance purposes.

All third parties with whom 66wi shares personal data are required to handle that data in accordance with applicable Philippine data protection law and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

6. Data Retention

66wi retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The specific retention periods applicable to each category of data are set out in the table in Section 2 above.

When your 66wi account is closed, whether at your request or as a result of a breach of our Terms and Conditions, 66wi will retain your personal data for a minimum of five (5) years (or seven (7) years for financial and KYC data) to comply with AML regulations and PAGCOR requirements. After the applicable retention period has expired, your personal data will be securely deleted or anonymised.

7. Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 66wi:

• Right to be Informed: You have the right to be informed about how your personal data is collected and processed. This Privacy Policy fulfils that obligation.
• Right of Access: You have the right to request a copy of the personal data that 66wi holds about you.
• Right to Rectification: You have the right to request that inaccurate or incomplete personal data be corrected. You can update most account information directly through your 66wi account dashboard.
• Right to Erasure: You have the right to request the deletion of your personal data, subject to 66wi's legal obligations to retain certain data for regulatory compliance purposes.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that your data rights have been violated.

To exercise any of the above rights, please contact the 66wi Data Privacy Officer via email at [email protected]. We will respond to all data rights requests within thirty (30) days of receipt.

8. Cookies & Tracking Technologies

66wi uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and deliver relevant content. The types of cookies we use include:

• Essential Cookies: Strictly necessary for the operation of the Platform, including session management and security. These cannot be disabled.
• Analytics Cookies: Used to collect anonymised data about how players use the Platform, helping us improve performance and user experience.
• Preference Cookies: Used to remember your settings and preferences, such as language and display options.
• Marketing Cookies: Used to deliver relevant promotional content, where you have consented to receive marketing communications.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform.

9. Data Security

66wi implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 66wi Platform
• Encrypted storage of sensitive personal and financial data
• Access controls limiting data access to authorised personnel only
• Regular security audits and vulnerability assessments
• Staff training on data protection and information security

While 66wi takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. 66wi cannot guarantee the absolute security of your data, but we are committed to promptly notifying affected users and the National Privacy Commission in the event of a data breach, in accordance with our obligations under the Data Privacy Act of 2012.

10. Children's Privacy

The 66wi Platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR guidelines and Philippine law. 66wi does not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that your child has registered on the 66wi Platform, please contact our support team immediately at [email protected] so that we can investigate and take appropriate action.

11. Changes to This Privacy Policy

66wi reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. The date of the most recent revision is indicated at the top of this page. Where changes are material, 66wi will notify registered players via email or an in-platform notification prior to the changes taking effect.

Your continued use of the 66wi Platform following the publication of any amendment to this Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how 66wi protects your personal data.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 66wi, please contact our Data Privacy Officer:

• Email: [email protected]
• Live Chat: Available 24/7 via the 66wi Platform
• Response Time: Within 1–3 hours for live chat; within 24 hours for email enquiries

Our support team is based in the Philippines and is available around the clock to assist players from Manila, Cebu, Davao, Quezon City, Makati, and all other areas nationwide. We take all privacy concerns seriously and will respond to your request as promptly as possible.

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have not been respected. For more information, visit the NPC's official channels.